I was going to try Vodafone, seems they have English call centres too, so that is a bonus.

Anyway, the call I made about the PAC(K) code involved my being asked why I was leaving. The bloke asked me why, and I told him. He then said he could better my current tariff, as if that was going to keep me. It should have been obvious that I wasn’t leaving on monetary grounds He also said that the call wouldn’t be logged as an official complaint.

I will probably write a letter of complaint, explaining that I am not prepared to tollerate such behaviour from a company.

I’d advise all other Orange / OR members to do like wise! They won’t try anything like it again if we vote with our feet.